EMPLOYEE TRAINING SERVICES
THE POWER OF PERSUASION
- ACTION PLAN- THE AWESOME POWER OF PERSUASION
- PERSUASION PRESENTATIONS
DIVERSITY
- VALUING THE INDUVIDUAL
- VALUING THE INDUVIDUAL
- MANAGING DIVERSITY
- COACHING CUSTOMER SERVICE
CUSTOMER SERVICE
- CUSTOMER SERVICE : A STRATEGIC ADVANTAGE- COACHING CUSTOMER SERVICE
TIME MANAGEMENT
- MANAGING YOUR TIME- LEADING OTHERS FOR EFFECTIVE TIME MANAGEMENT
CHANGE MANAGEMENT
- MANAGING CHANGE
- LEADING OTHERS THROUGH CHANGE
- DEVLOPING A DYNAMIC DELIVERY
- SPEAKING WITH CONVICTION
- PRESENTING WITH PURPOSE
CONFLICT MANAGEMENT
- MANAGING INTERPERSONAL CONFLICT
- MANAGING ORGANISATIONAL CONFLICT
EFFECTIVE SUPERVISORY SKILLS
- COMMUNICATION
- EFFECTIVE COMMUNICATION
- COMMUNICATION
- EFFECTIVE COMMUNICATION
- COMMUNICATION SKILLS FOR SUPERVISORS
HIGH PAY OFF HIRING
- HIGH PAY OFF HIRING
SPEAKING FOR A LASTING IMPRESSION
- UNDERSTANDING THE ADULT AUDIENCE- DEVLOPING A DYNAMIC DELIVERY
- SPEAKING WITH CONVICTION
- PRESENTING WITH PURPOSE
- RAISING RETENTION
- BUILD YOUR SALES TEAM
- DEVELOPING ESSENTIAL SKILLS
- ACHIEVING RESULTS
EMPOWERING PERFORMANCE
- LEARNING TO LEAD- BUILD YOUR SALES TEAM
- DEVELOPING ESSENTIAL SKILLS
- ACHIEVING RESULTS
- LEADING WITH MOMENTUM
- LEVERAGING TIME
- COMMUNICATION
- NEGOTIATION
- TEAM WORK
SKILLS FOR HP TEAM WORK
CORE SKILLS
- GOAL SETTING & PLANNING- LEVERAGING TIME
- COMMUNICATION
- NEGOTIATION
- TEAM WORK
PRINCIPLES OF PARTNERSHIP SELLING
PARTNERING
VALUE PROFILING
DEVELOPING BENEFITS
PRESENTING SOLUTIONS
HANDLING OBJECTIONS
CLOSING
PUTTING IT ALL TOGETHER
POSITIVE IMPACT
- ATTITUDE
- PERSONAL ACCOUNTABILITY
- BALANCE
- CHANGE
- PRODUCTIVITY
- COMMUNICATION
VALUE PROFILING
DEVELOPING BENEFITS
PRESENTING SOLUTIONS
HANDLING OBJECTIONS
CLOSING
PUTTING IT ALL TOGETHER
- ATTITUDE
- PERSONAL ACCOUNTABILITY
- BALANCE
- CHANGE
- PRODUCTIVITY
- COMMUNICATION
- LEADERSHIP OPPORTUNITIES
- TRADITIONAL Vs. HP PARADIGMS
- CHARACTERISTICS OF HP
- BUILDING TRUST
PRINCIPLES OF HIGH PERFORMANCE
- CHARACTERISTICS OF HP
- BUILDING TRUST
- HR TOOLS AND PLANS
EFFECTIVE SUPERVISORY SKILLS
- PRINCIPLES OF LEADERSHIP- PRACTICES OF EMPOWERING LEADERS
- FIVE LEADERSHIP ROLES
- LEADERSHIP PRACTICES: A SELF - ASSESSMENT
- PERSONAL PRODUCTIVITY
- FUNDAMENTALS OF HP TEAMS
- PERFORMANCE EXPECTATIONS
- EMPOWERING OTHERS FOR SUCCESS
- PRINCIPLES OF LEADERSHIP- PRACTICES OF EMPOWERING LEADERS
- FIVE LEADERSHIP ROLES
- LEADERSHIP PRACTICES: A SELF - ASSESSMENT
- PERSONAL PRODUCTIVITY
- FUNDAMENTALS OF HP TEAMS
- PERFORMANCE EXPECTATIONS
- EMPOWERING OTHERS FOR SUCCESS
SKILLS FOR HP TEAM WORK
- BASIC COMMUNICATION
- GIVING & RECEIVING FEEDBACK
- GROUP DYNAMICS
- TEAM DECISION MAKING
- TEAM PROBLEM SOLVING
- CONFLICT RESOLUTION
- TIME MANAGEMENT
- THE TRUST IMPERATIVE
- COLLUSION
- A CHANGE OF HEART
- FACE TO FACE COMMUNICATION
- INTERPERSONAL DIALOGUE
- CORE PRINCIPLES
- INTERPERSONAL DIALOGUE
- THE STEPS
- HARNESSSING HARMFUL BEHAVIOUR
- STRENGTHENING OUR RELATIONSHIPS
- OVERVIEW OF STRATEGY
- ANAYSING THE BUSINESS ENVIRONMENT
- FORECASTING THE FUTURE
- CREATING CORE IDEOLOGY
- DEFINING YOUR STRATEGIC DIRECTION
- DEFINING YOUR COMPETETIVE ADVANTAGE
- SETTING GOALS
- GIVING & RECEIVING FEEDBACK
- GROUP DYNAMICS
- TEAM DECISION MAKING
- TEAM PROBLEM SOLVING
- CONFLICT RESOLUTION
- TIME MANAGEMENT
- THE TRUST IMPERATIVE
- COLLUSION
- A CHANGE OF HEART
- FACE TO FACE COMMUNICATION
- INTERPERSONAL DIALOGUE
- CORE PRINCIPLES
- INTERPERSONAL DIALOGUE
- THE STEPS
- HARNESSSING HARMFUL BEHAVIOUR
- STRENGTHENING OUR RELATIONSHIPS
- OVERVIEW OF STRATEGY
- ANAYSING THE BUSINESS ENVIRONMENT
- FORECASTING THE FUTURE
- CREATING CORE IDEOLOGY
- DEFINING YOUR STRATEGIC DIRECTION
- DEFINING YOUR COMPETETIVE ADVANTAGE
- SETTING GOALS
- CREATING A MASTER PLAN
- COACHING CORE CONCEPTS
- THE COACHING CONVERSATION
- THE COACHING RELATIONSHIP
- THE COACHING MODEL
- BUILDING A COACHING PRACTICE
- COACHING TOOL KIT
- PERSONALITY TRAIT
- ICF CORE COMPETENCIES
- FUNDAMENTALS OF HP TEAMS
- THE TEAM CHARTER
- EFFECTIVE MEETINGS
- CUSTOMER FOCUS
- MANAGING THE PROCESS
- TEAM MEMBER ROLES & RESPONSIBILITIES
- SETTING GOALS AND KEEPING SCORE
- ICF CORE COMPETENCIES
EMOTIONAL INTELLIGENCE
- THE INTEGRITY MODEL
- CONQUER YOUR KEY MOMENTS
- EMBRACE REALITY
- EXCERCISE RESPONSIBILITY
- CLARIFY YOUR VISION
- DEFNE YOUR PURPOSE
- ACT WITH INTEGRITY
- VALUE WHO YOU ARE
- COACHING CORE CONCEPTS
- THE COACHING CONVERSATION
- THE COACHING RELATIONSHIP
- THE COACHING MODEL
- BUILDING A COACHING PRACTICE
- COACHING TOOL KIT
- PERSONALITY TRAIT
- ICF CORE COMPETENCIES
- FUNDAMENTALS OF HP TEAMS
- THE TEAM CHARTER
- EFFECTIVE MEETINGS
- CUSTOMER FOCUS
- MANAGING THE PROCESS
- TEAM MEMBER ROLES & RESPONSIBILITIES
- SETTING GOALS AND KEEPING SCORE
- ICF CORE COMPETENCIES
- THE INTEGRITY MODEL
- CONQUER YOUR KEY MOMENTS
- EMBRACE REALITY
- EXCERCISE RESPONSIBILITY
- CLARIFY YOUR VISION
- DEFNE YOUR PURPOSE
- ACT WITH INTEGRITY
- VALUE WHO YOU ARE
ASSESSING YOUR ORGANISATION FOR HIGH PERFORMANCE
- THE TRANSFORMATION MODEL
- CURRENT RESULTS
- BUSINESS ENVIRONMENT
- CURRENT STRATEGY
- CORE PROCESS
- STRUCTURE
- SYSTEMS
- CULTURE
- OPPORTUNITIES & PLANS
- CURRENT RESULTS
- BUSINESS ENVIRONMENT
- CURRENT STRATEGY
- CORE PROCESS
- STRUCTURE
- SYSTEMS
- CULTURE
- OPPORTUNITIES & PLANS
Other management & consulting services are listed under BPO & KPO SERVICES
